HOK-Elanto opens Finland’s first drive-in lane for groceries with Digital Foodie

Finland’s first drive-in lane for picking up online grocery orders opens today in Helsinki by HOK-Elanto, the co-operative grocery chain, part of S group. Shoppers will now be able to drive straight through the collection point, making online grocery shopping even easier, faster and hassle-free. Along with home deliveries, click and collect is an increasingly popular service. The new drive-in lane will make shopping even quicker than before. Drive-in is an extension to the store’s already existing click and collect and home delivery services operated with Foodie’s Delivery solution. With the online service, customers are able to place an order… Read more »

Digital Foodie and HOK-Elanto open dark store in Finland to fuel the growth of online groceries

Digital Foodie, creator of the award winning Foodie.fm platform, and HOK-Elanto, the co-operative grocery chain, part of S group, are opening with Alepa chain the first online-only dark store for groceries in Vantaa, Finland. The dark store uses Foodie’s fulfillment and picking solution and caters exclusively the growing online grocery business. The online grocery business has achieved an impressive average growth of 100% during the last two years in Finland. Opening an online-only store is a needed response by HOK-Elanto to meet the growing demand from customers. Most of the picking operations within the capital region will gradually be transferred… Read more »

Digital Foodie launches grocery collection service at Helsinki Airport – first in Nordics

Digital Foodie, creator of the award winning Foodie.fm platform, and HOK-Elanto co-operative grocery chain are introducing a unique service by launching an airport grocery collection solution at Helsinki Airport.  With the Foodie.fm online service, customers are now able to place an order, choose the pickup time and in real time follow the progress of the order. After stepping off the plane, customers can collect their shopping bags from chilled pickup lockers in Helsinki Airport’s Alepa store. The store uses Foodie’s Delivery module to pick the orders. The specially manufactured refrigerator and freezer lockers open by entering a customer-specific code that… Read more »

Foodie.fm helps Prisma improve in-store quality and customer experience in Russia

Digital Foodie, creator of the award winning Foodie.fm platform, and OOO Prisma, a retail chain operating in Russia, have established a partnership to improve customer experience and in-store quality in their Prisma stores. After a pilot phase, Prisma introduced Foodie Quality to all their 17 stores to seamlessly integrate quality management into their daily store man¬agement routine. Foodie Quality offers a systematic and professional way of accomplishing the in-store quality checking. It is an iPad-based tool for checking, reporting and monitoring quality of the store. The checking is done by walking through the store with the iPad and answering to… Read more »

Case study: Improvement of quality in St. Petersburg’s Prisma stores with Foodie Quality

Continuous improvement of in-store quality and customer experience in St. Petersburg’s Prisma stores with Foodie Quality Retailing is all about great customer experience and there are numerous small details in the retail store that are essential for customer satisfaction. An outstanding customer experience is crucial in building customer satisfaction and increasing sales. This case study explains how OOO Prisma, a retail chain operating in Russia, uses a product created by Digital Foodie to seamlessly integrate quality management into their daily store management routine. Quality management thinking and management of the customer journey in the store has played a significant role… Read more »

5 ways cooking could change in the next 5 years

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Biospheres hanging from the kitchen ceiling never really took off, did they? So where next for cooking? Adventures in a culinary landscape Stuck in a cooking rut? Time to reinvigorate what we cook – to think outside the (processed food) box. A handful of ants, some seaweed and a stem cell beefburger created in a lab, followed by a spider soufflé. Gross? Perhaps. But ‘fake’ meat will leave our consciences clear and create a better carbon footprint. Foodstuff shortages will be a reality – for example, we now eat so much cocoa that The Financial Times predicts there may be… Read more »

How online changes the role of grocery stores?

Hypermarket

Editors note: Arhi Kivilahti is a guest writer (@ArhiKivilahti). He is a consultant at Solita Oy. Before joining Solita, he was a post-doctoral researcher in Aalto University with a research interest on technological innovations and more specifically the online retail market. Arhi has studied the UK online grocery retail market in close collaboration with researchers from the Saïd Business School (University of Oxford). The rapid growth of Amazon and the online retailing in general has initiated a flurry of discussion about the future of the big grocery stores. Some have even questioned the long-term viability of the big stores. The… Read more »

Worlds apart: How grocery shopping habits differ around the globe

Organic.

With vast differences in worldwide trends in cookery, housekeeping, spending patterns, and, indeed, disposable income, it’s no wonder that the apparently mundane task of grocery shopping is a decidedly various beast from one part of the globe to the next. So how do our overseas neighbours set about stocking their pantries? Living in America In the USA, like the UK, online grocery shopping is getting more and more popular. Not only are all the big supermarket chains jostling to get in on the action, but Amazon itself is bucking to invade our kitchens. With almost a quarter of households having… Read more »

Foodie.fm expands online grocery business in the United Kingdom

The Southern Co-operative

Digital Foodie partners with The Southern Co-operative to trial a Click & Collect service HELSINKI (11th December 2013) – Digital Foodie, creator of the award winning Foodie.fm platform, and The Southern Co-operative (TSC), an independent food retail co-operative trading across the south of England, have established a partnership to trial Click & Collect services. TSC is testing a Click & Collect service based on Foodie Local, a new online self-service platform currently piloting in the UK. The core of the service is a storefront built on Foodie’s behavioural recommendation engine. Foodie offers shoppers personalised product and food recommendations that are… Read more »

Evolution of online groceries

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Editors note: Arhi Kivilahti is a guest writer (@ArhiKivilahti). He is a post-doctoral researcher in the Aalto University with a research interest on technological innovations and more specifically the online retail market. Arhi has studied the UK online grocery retail market in close collaboration with researchers from the Saïd Business School (University of Oxford). The present business models of online grocery retailing utilizing traditional stores alongside the dotcom stores for more efficient collection is a result of nearly 20 years of active development. Even though Tesco is the unrivaled king of online grocery retailing in the world, the influence of… Read more »